INDUSTRY

Hospitality software development

Hotel booking, restaurant ordering and guest experience apps that fill rooms and tables while cutting commission fees and queues.

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Overwater VillaSea view · 4.9★
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Melo wearing a bellhop cap next to a phone showing a room booking screen
THE CHALLENGES

What hospitality businesses struggle with

High OTA commission feesBooking platforms take 15–25% of every reservation and keep the guest relationship.
Queues at check-in and the counterGuests wait to check in, order and pay, and reviews take the hit.
Quiet days and empty slotsWeekday rooms, tables and treatment slots sit empty while weekends overflow.
Guests who never come backNo loyalty, no personal offers and no way to know who your regulars are.
WHAT WE BUILD

Hospitality solutions

FEATURES

Features that matter in hospitality

Built-in capabilities we’ve refined across hotels, restaurants, cafés and spas.

✓Live availability and booking
✓Mobile check-in and digital keys
✓QR menus and order-ahead
✓Gift vouchers and packages
✓Loyalty points and offers
✓Multilingual (English/Arabic) support
✓PMS, POS and channel sync
✓Occupancy and revenue dashboards
PAYMENTS & RELIABILITY

Smooth from booking to bill

We keep guest payments safe and systems fast, even on New Year’s Eve and Eid weekends.

PCI DSS paymentsTokenised cards, Apple Pay and deposits through trusted gateways.
Guest data privacyPassport and profile data encrypted, aligned with UAE and Saudi PDPL.
Peak-season readyAuto-scaling hosting that stays fast during holidays and launches.
Round-the-clock supportMonitoring and on-call help, because guests check in at 3am too.
SERVICES

Services we provide for hospitality

CASE STUDY

Hospitality work we’re proud of

Lagoon Retreats project imagelagoon retreats
HOSPITALITY · MALDIVES · RESORT BOOKING SITELagoon Retreats

An immersive booking site for overwater villas, with live availability and secure deposits, that cut commission fees by moving guests off OTAs and onto direct bookings.

+35%Direct bookings
-18%Commission spend
4.9★Guest rating
Read case study ↗
“

Our new site finally feels as beautiful as the lagoon itself. Guests now book directly with confidence, direct bookings rose by over a third, and the commission we save goes straight back into the guest experience.

Aminath RasheedGeneral Manager, Lagoon Retreats
ASK MELO

Questions from the queue

Melo thinking ?

Yes. We integrate with Opera, Cloudbeds, Mews, SiteMinder and similar systems, plus POS tools such as Foodics and Square, so rates, rooms and orders stay in sync.

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